CleanCloud Updates

We have updated and made the Promo Codes feature more usable and trackable. Now you can:

• Check out active, deactivated and deleted promo codes
• View "times used" in a table
• View in "View activity" how long has a customer been with you when they've used the code
• View in "View activity" the lifetime spending of the customer
• Decide if you want your staff members to also be able to use the code when creating it
• Specify a maximum number of times it can be used

Any photos from recent orders will now be accessible in the customer CRM.

To see this section in the CRM, follow the steps below:

1. Select the customer from the new order page.
2. Click on the blue profile icon which is located next to the customers name.
3. Then select 'photos' from the options displayed.

You can now change the weight type (lbs/kgs) if it happens to be incorrect in your account.

To do this, go to settings -> admin -> new order page -> weight symbol.

We have just launched a new version of the customer app!

In this new update, you will now have the ability to do the following:

• Edit repeat pickup.
• Review request by push notification.
• Tax exemption at the customer level.
• Customer birthday on signup.
• Skip Friday for time between P&D hours.

The users page has had a completely new re-design.

In this re-design, you will now have the following:

• Faster and more intuitive staff editing.
• New advanced driver location tracking, showing their history over the past 3 days.
• View how much training each staff member has completed.

You can now make specific customers exempt from paying a delivery fee when creating a new customer subscription in pickup and delivery.

To do this, go to Settings -> Admin -> Pickup & Delivery -> Customer Subscriptions.

You can now view the Bag and Hanging count in CleanCloud.

To view this you will need to click on the relevant order, under the product summary you will see the Bags and Hanging count.

You can now view a report of all your inventory stock within Metrics.

This will show you the Stock levels and the Alert Threshold. You can also click on 'Activity' and view when inventory was added and used.

To access this go to Metrics > Inventory

You can now import any existing promo codes you have into CleanCloud.

To import these you will need to go to cleancloudapp.com/import (ensure you are logged into your CleanCloud account). Once you have done this you will need to download the template file. Once you have downloaded this, fill in the required fields and then re import as a .CSV via the import link.

Within the Driver App you now have the ability to select all orders without having to select each and everyone.

To do this, you will need to open the Driver App > Click on P/D of the first order > at the top of the page the following button will appear ‘Select All’ > This will then select all orders on the page for you.