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Keep track of all new updates to CleanCloud
The CleanCloud POS app is now on Google Play, for Android tablets and phones.
That means you can run your counter from an Android tablet, or check orders, reply to customers and keep an eye on deliveries from your phone when you’re away from the store.
To get it, search for CleanCloud POS on Google Play, or use the link below, then sign in with your usual CleanCloud login.
Running more than one store? Your reports just got easier.
The Metrics Export Scheduler can now send one report for several stores at once. Instead of pulling numbers location by location, every store's figures arrive together, on the schedule you choose.
To set it up, go to More > Metrics > Export and select New Scheduler. Choose your report and how often it runs, then pick every store you want under Stores. Multi-store exports are available on Grow and Grow+.
Charged the wrong payment? You can now undo it.
If someone picks the wrong payment method, you no longer need a refund, you can undo the payment straight from the order, and the undo is saved in the order's timeline, so there's always a clear record of what happened and when.
There's nothing to turn on. Open the order, select ⋯ and choose Undo Payment, then take the payment again the right way. If a cash discount was applied to the order, CleanCloud will ask you to refund it instead.
The New Order page now shows you exactly what's on an order as you build it. Each section heading has a counter of how many items from that section you've added, product buttons make it clearer which items are selected, and the Create Order button shows the total pieces and weight.
On a busy counter with a big order, that means fewer missed items and fewer corrections later. And when you add a customer whose phone number is already in use, CleanCloud shows you the existing customer so you can decide whether to go ahead, which helps stop duplicate customers.
There's nothing to turn on. It's already on the New Order page for every store.
Want more customers finding your store online? Now you’ve got the tools to make it happen.
The Website Builder now gives you more control over how search engines and AI assistants see your site, helping you rank higher on Google and AI search. Here’s what’s new:
Sitemap controls: Added page-level exclusion and automatic removal of noindex pages, redirected URLs, and pages with custom canonicals pointing elsewhere.
Robots tags: Added a page-level noindex, nofollow option.
Canonical tags: Added automatic self-referring canonical URLs, a custom override toggle, validation, and guidance.
301 redirects: Added a redirect list in the Pages menu, supporting page level redirect implementation and removal, local/external destinations, duplicate and loop checks, and chain resolution.
Open your Website Builder from More > Settings > AI & Website > Hosted Website to get started.
Moving to the new CleanCloud? We'll show you around.
New guided Tours walk you through the parts of CleanCloud that matter most, step by step: setting up your store, Pickup and Delivery, Invoicing and cashing up at the end of the day. If you're coming from Classic, they're the quickest way to find where everything lives, and they save you time training the team.
To start one, go to More > Support & Training > Support and choose a tour.
Moving customers between routes? Now you can see exactly what's changing before you commit.
The Customer Route Reassign tool is now in the new CleanCloud, with a few upgrades. When you change your service areas, you can exclude the routes you don't want touched and see how many customers will move on each route before you confirm. No more surprises for your drivers on the day.
Go to More > Settings > Pickup and Delivery > Routes and select Reassign Customers.
Need to update your card or find last month's invoice? It's right there in Store Settings.
The new Billing page puts your CleanCloud subscription in one place. You can see your plan and renewal date, change your plan, update the card you pay with and look back through your invoices, without needing to contact us. Find it in More > Settings > Store > Billing.
We've also added Force Clock In, so your team has to clock in before they can start using CleanCloud. It keeps staff hours accurate from the first minute of every shift. Turn it on in More > Settings > Store > Security with Force Clock-In at Beginning of Shift.
Ever tapped the wrong payment method and couldn't go back? That's sorted.
Choosing a payment method now takes two steps: select it, then select Continue. That one extra tap stops accidental charges before they happen. Default payment methods are back too, so the business account's, customer's or store's usual method is already selected for you. You can set your store's default in More > Settings > Payments & Discounts > Payments.
Two smaller additions: you can send a Digital Receipt from the reprint menu ( click the ⋯ and then Print on any order), and laundry card stores can now connect LaundryCard straight from More > Hardware > Laundry Cards.
Planning tomorrow's run while today's is still going out? Now you can see both at once.
The Delivery page now shows a range of days instead of just one. Select the date at the top and choose a preset (Today, Tomorrow, Yesterday, Next 3 days or Next 7 days) or pick your own start and end date. It makes it much easier to plan drivers and routes for the week ahead.
You can also now set your own Terms and Conditions for customers signing up online. Customers accept them when they create an account, and basic HTML is supported. Add yours in More > Settings > Pickup and Delivery > General, under Terms and Conditions.
