CleanCloud Updates

You can now add a product that goes by square meter, so you are able to charge for carpets more conveniently.

Go to Menu > Products, click on "Add new product", and from product type, select "Price per square meter".

Once this product is added, you'll be able to input the width and height of the item - if you have multiple of these dropped off, you can simply click the "Next" button in the popup to add more.

With the latest update to Metrics, you are able to view your revenue and orders broken down to your pickup and delivery routes.

Simply go to Metrics > Orders or Revenue, and from the "all orders" dropdown, simply select the route you would like to view.

Now when exporting orders in Metrics > Data Export, you'll be able to find whether the order was a pickup order.

You will now have the ability to use your devices camera to add any photos to the customer's CRM.

To do this:

• Select the customer from the 'New Order' page.
• Click on the blue profile symbol, this is located next to their name.
• From the headings that appear, click on 'Photos'.

For further information relating to the CRM, click on this article: https://cleansupport.zendesk.com/hc/en-us/articles/4407945069457-Customer-CRM

You will now have the option to control when garments are automatically moved off with assisted Assembly. Previously, this option was only available for store.

To find this new feature, go to Settings > Admin > Assembly > Assisted Assembly in Plant, you'll then see a 'Remove Order from Assembly When' field.

If you're on our professional package and offer a Pickup and Delivery service, your drivers will now have the ability to select a reschedule button. Once the reschedule button has been pressed, the customer will then get a notification asking them to reschedule their Pickup or Delivery. They can do this via the customer app or the booking tool.

When a customer clicks on a Google or Facebook advert and uses the web booking tool, CleanCloud will notify Google/Facebook when the customer signs up and when they create an order. This will allow you to track how effective your advert campaigns are at converting people into paying customers.

You will now see the total amount of weight processed within the summary table at the top right of the cleaning page.

If you have the 'Users' permission, you will now have the ability to alter any clocking in or out times. You can do this by going to Settings > Users > View Hours.

After many months of planning, we have launched out our new website. Why don't you go and take a look?