CleanCloud Updates

Our new Web App version 6.9 has been released.

While previously you could only select one pattern, style or material for any item now the number of possible options to add are increased to 3 - this is to better assist you with doing an even better job in handling special garments with multiple properties.

When you select payment, now the payment popup will prompt you if the customer has outstanding orders to pay for, and will let you select batch payment instead of a singular payment.

Now you're able to manage weight products much easier, by just editing the product - you can add and delete bags easily, keeping better track of if.

Easily resend a particular garment or set of garments to the QuickSort or MetalProgetti conveyor if they were not successfully received by the conveyor.

You will now have the ability to copy/link over inventory items when adding in a new store with us via the Multi Store tool! Just make sure you have the 'copy products' or 'link products' option enabled when adding in your new store. For further information regarding the Multi Store tool, please click on this link: https://cleansupport.zendesk.com/hc/en-us/articles/360024191611-How-to-add-a-new-store-to-your-account

If you have the Speed Queen integration in your CleanCloud account, you'll be able to see the Speed Queen payment method in Metrics.

The CleanCloud App's new version (ver6.8) is live on both the App Store and Google Play - make sure you update the app and inform your customers to update for the latest features.

New features include:

• Edit order, pickup and delivery slot if allowed by the store
• Support for rescheduling order if the driver is unable to make the pickup/delivery slot
• Percentage tips for orders and repeat pickups
• More information about subscriptions before joining one - you can check the extra info you can give in Menu > Admin > Pickup and Delivery > Subscriptions
• Possibility to set different pricing for each route

You will now have the ability to link up Speed Queen or Huebsch to your CleanCloud account. This will allow your customers to be able to pay for their orders via the Speed Queen or Huebsch app. To get this configured, simply just go to Settings > Admin > Payments.

Please note: This is only available for US customers.

If you are subscribed to our Reviews module, you are now able to set automated marketing campaigns that send out at a pre-set frequency.

You can determine:

• a mode of sending (email, SMS, push)
• the content of it
• who to send it to based on orders, value, time span, routes, or even birthdays
• how often would you like to send these
• if a customer has received one, how long until they can receive their next marketing email/sms/push

If you would like to take advantage of this great feature and Reviews as well, you can always reach out to the Customer Success Team.