CleanCloud Updates

The CleanCloud customer app version 6.10 has been released. In this new update, you and your customers will have 2 way messaging! In the below screenshot, you can see a message icon at the top right of the screen. You will also have the ability to disable the car check in popup which appears if you allow in store orders to be placed online. To disable the car check in pop up, just go to Settings > Admin > Store Settings, and then disable the 'Allow Customers To Request Bringing Their Orders To Their Car' option.

You will now have the ability to have a QR code displayed on the customer copy receipt. When this QR code is scanned, it will take the customer to the E-Receipt for their order. To have this functionality, just go to Settings > Printers > Receipt Printer, and enable the 'Print QR for E-Receipt' option.

If you try to log in to your CleanCloud account incorrectly 5 times, you will be locked out. To recover your account, you will need to reset your password. This will give you better account security.

If you let customers provide your store with a tip when they place an order, you will now be able to establish a percentage of that tip that will go between staff users for the order(s). Simply go to Settings > Admin > Store Settings, and at the bottom of the page you will see a 'Tips' section.

Please note: You will not see the 'Pickup Driver' and the 'Delivery Driver' field attached in the below screenshot if you do not offer a Pickup and Delivery service on our professional subscription plan.

If you use our Plant interface, you will now have the ability to print off regular garment tags within the Plant mode.

If you don't currently use our Plant interface, and would like to learn more, please refer to this article: https://cleansupport.zendesk.com/hc/en-us/articles/360002070172-Using-Plant-Mode

To enhance our square meter product type, we have now added a toggle to change square meter products to square feet. This should make working with carpets, curtains and larger items much easier.

The toggle can be found in Menu > Admin > New Order Page.

Now you have the option to set a template with your automated marketing campaigns - we have released two email and one SMS template that will make it even more effortless to engage your customers.

Head to Menu > Marketing > Automated Campaigns to check them out.

Please note that Automated Campaigns is a Marketing Pro feature - if you would like to add this to your subscription, please get in touch with our Support Team.

CleanCloud co-founders David & John sit down with Jordan from the Laundromat Resource Podcast to discuss the ABCs of running a modern laundromat.

Watch the full episode here: https://www.youtube.com/watch?v=RIDB_QttS68

If you use our Xero accounting integration, you will now see a 'Send All To Xero' button when you go to Settings > Invoice. This will allow you to be able to send all invoices that you have created to Xero in just one click.

You will now have the ability to have a barcode printed on your bags out laundry labels. If you scan this barcode, the system will locate and highlight the order for you. If the order is unpaid, this will also be stated on the label.