CleanCloud Updates

You will now be able to add an optional action to your one off push marketing notifications and through your automated campaigns. (Note: automated campaigns require the Grow Subscription Plan)

Head to Settings > Marketing > Push > Action Dropdown and select from one of the actions you would like your customers to take. 

Create Order

View Pricing

Use Promo

Add Subscription

Add Repeat Pickup

For example you could create a marketing message like

"Create a repeat pickup today and take advantage of our repeat pickup discounts. Tap here to create a repeat pickup."

The action would take your customers to the repeat pickup section of the app to create a repeat pickup order and take advantage of your repeat order discounts. 

Now you will be able to apply up to 6 up charges to a single product. This is an increase from the original total of 3 up charges you were able to apply to a single product.

If you have a plant mode subscription, you can now see when an order is with Driver 1 (the driver taking the orders from the store to the plant) or with Driver 2 (the driver is taking orders from the plant back to the store) when you are on the Cleaning page of store mode.

Previously you would have only been able to see if the order was in store or in plant on this page but now you get a better indication of where the order currently is.

The Driver 1 and Driver 2 stages are indicated with D1 or D2. Have a look at the image below for an example of this.

If you have a plant mode subscription, you now have the relevant driver stages of the plant on the Driver app too!

You can set the plant address from Settings > Admin > Plant Mode > General Settings > Address of Plant.

Once you do this, if you go to the Driver app, tap on the 3 lines at the top left, and you will find 'Switch to Plant Mode'.

Once enabled, you will find the relevant plant stages for the driver added to the driver's workflow as evidenced in the image below. Drivers will then be able to move orders across to the relevant stages of the plant workflow.

If you are based in the United States and you have a MetalProgetti Kiosk, we have now added support for Clearent card terminals!

Previously, you would have only been able to charge a customer's saved card with Clearent but now you can have a card terminal attached to it to take payment from your customers so that they can retrieve their orders.

If you would like to scan orders to pass them onto the driver who would bring them to your plant or central cleaning facility, then this update is for you!

If you go the Cleaning tab at the top of your screen and then go to Reports > Give Bag to Driver, we have now added support for barcode scanning on the order receipts while on this page.

This means that the attendant in-store can scan the relevant order receipts with this page open and once an order receipt has been scanned, it will tick the relevant order on the list. Once the attendant has scanned all the relevant order receipts, they can then select the relevant driver they have assigned these orders to and hit 'Submit'.

Our DoorDash V2 update includes the ability to create or edit DoorDash orders from the CleanCloud POS.

If you click on the clock symbol at the bottom right of the New Order page, you will be able to first make it a pickup and delivery order. Once you do this, you can then choose to make the order either a regular pickup and delivery order or a DoorDash pickup and delivery order.

You can even choose to have the order picked up by one of your drivers but returned by a DoorDash driver or vice versa.

Our most recent update to our customer app to version 7.2 includes the following:

- Improvements to DoorDash

- Push Notification improvements

- Android 13 and iOS 16 optimization

- Language improvements.

We are very happy to announce our new Feature Requests Board, where you can submit your feature requests and ideas to improve CleanCloud, vote on the requests that you like, as well as comment on requests.

CleanCloud will prioritize working on the features with the most votes, as well as provide you with status updates. So be sure to vote for the ideas that you like! If you submit an idea, make sure it is well written and clear so others will vote for it.

The feature request board can be accessed from the Help Menu at the top right of CleanCloud then selecting Feature Request, or by visiting https://cleancloudapp.com/requests

You will now find in your Google Play store a version of the CleanCloud POS system for Android. 

This comes with 99% of all the functionality of the web based version of the POS.

Check on Orders on the go, scour over your metrics while on vacation or add a new employee all from the comfort of your phone or tablet.