CleanCloud Updates

Heat Seal Import Tool

You can now bulk import a list of yoour heat seal barcode IDs.

To do this go to https://cleancloudapp.com/import and scroll down to the Heat Seal Import.

You will need to download and use the template provided on the page.

You can enter either customer ID or customer name. If customer name is used, CleanCloud will try to find the ID of the customer from the customer database.

Charge Saved Card API

We have now added API to allow to charge a customers saved card for an order. For details please see the links below:

https://cleancloudapp.com/api/chargeCard

API Instructions here:

https://cleancloudapp.com/api#card-charge

FAQ Section Added to Free Hosted Website

You can now add a Frequently Asked Questions section to your Free Hosted Website through CleanCloud.

To add your FAQ section go to Settings > Admin > Website and scroll down to the Frequently Asked Questions settings. You can then add your FAQs and click "Show Section".

Google Analytics Website Template Integration

You are now able to integrate Google Analytics into your CleanCloud website through the Website Template Tool.

To integrate this go to Settings > Admin > Website and enter your "Google Analytics Site ID" under "Integrations".

For more information on Google Analytics and creating a site ID please click HERE.

Choose a Price List to Show on Free Hosted Website

You can now select which price list is shown on your Free Hosted Website through CleanCloud.

To add the Price List page go to Settings > Admin > Website and scroll down to Price List Page settings.

You can then enter the information you want to appear on that page, select your preferred price list from the drop down menu and activate the page on your hosted website by clicking on "Show Page".

Updates to Free Hosted Website Tool

We have made a number of updates an added new features to our free hosted website tool;

"Get directions" button on footer and contact page

There is now a clickable link to get directions to store with Google Maps on the footer and contact page of the website.

Favicon for customer website now uses store logo.

The favicon shows on the browser tab of the website and now uses your company logo. This requires the uploaded logo to be a .png.

Add icons to show available services

There are now a number of different icons that show the services available in your store.

Add testimonial / review source and show icon - Yelp / Google / Facebook

You can now ad the source for your testimonials/reviews and this will show the icon for each platform.

Improved price list layout

Price list now shows as multiple columns rather than just one.

These features can be accessed by going to Settings > Admin > Website.

Retail Only Section

You can now create a retail only section on the New Order Page. Any products in this section will automatically have the retail switch activated so will not move to the Clean page, it will also not allow you to add items from other sections.

To activate this go to Settings > Products > Sections and click the "Retail" switch next to the relevant section. You may need to add a Retail section first by clicking on the Add Section button.

Set Heat Seal Barcode Length and First Digit

You can now set heat seal barcode length and first digit by going to Settings > Printers > Heat Seals.

This allows you to get started with using heat seal barcodes without having to ask for a developer to set this up for you.

Please note when using pre-printed barcodes they must be 8,10 or 12 digits long and cannot start with a 0.

Different Turnaround Times per Route

You can now have different turnaround times for each of your pickup and delivery routes.

To adjust the turnaround times per route go to Settings > Admin > App > Routes and click on "Custom Turnaround Time".

You will need to have more than one route, your default turnaround time will apply to Route 0.

Confirm Repeat Pickup Via SMS

There is now an option to set up SMS confirmation for repeat pickups. Instead of the system creating an order for the pickup automatically 24 hours before it is scheduled the system will send an SMS message to the customer asking for confirmation that they still require the pickup. You can select how far in advance the customer receives the SMS.

The customer will need to respond "YES" to the SMS for the system to create the pickup order, they will then receive an SMS message confirming pickup.

To set up SMS confirmation when creating a repeat pick up select this option from the "Type" drop down menu and enter the amount of days in advance you want to send the SMS.

This is currently limited to US, UK, Australia and Canada. However we may be able to add support for your country if you request it.

Note that you will be charged up to 3 SMS credits each time if you do not have your own phone number with CleanCloud, or up to 2 SMS credits if you have your own custom number.

Set Custom Colors for the New Booking Tool

At the bottom of the Embed Your Store section there is now a section called Theme Your Store. This allows you to set custom colors for the most common parts of the web app.

To access this go to; Settings > Admin > Pickup and Delivery > Embed Your Store.

Change Price List for Subscription Customers

When adding a subscription you can now select a price list, any customer that is signed up for your subscription will automatically be assigned to the price list.

To add a subscription go to Settings > Admin > App > Customer Subscriptions. For more information on subscriptions click HERE.

Cash Up Revenue User Permissions

You can now choose which of your users/members of staff can see Expected Cash and Variance on the cash up page.

To adjust this go to Settings > Users and click on the blue pencil icon to adjust a users access.

Allow Pickups from 24 Hours

Under Pick up and Delivery options in your App settings you now have the option to allow pickups from 24 hours rather than +1 day. You will need to be using the latest version of the IOS/Android customer app and the new booking tool for this to work.

To adjust this setting go to Settings > Admin > App > Pickup / Delivery Options and select 24 hours on the "Allow Pickups From" drop down menu.

Multiple Station Quicksort Update

The system now checks every 3 minutes in the background, from the main station, to see if there are any new items to send to the conveyor.

Updated Web Booking Tool

Our web booking tool has now been updated to look and function like our customer app.

To embed the new booking tool on to your website go to; Settings > Admin > App > Embed Your Store and copy and paste the HTML code into your website builder.

New Metrics Page

We have completely updated our Metrics page to make it easier to navigate and give much more information to you as a business owner.

New features include:

• If you have multiple stores up to 10 can be viewed at once
• Left navigation bar
• Easier to work out tax
• Date range picker

For a video walkthrough of the new Metrics page please click HERE.

Customer Birthday Added to Customer Export

Columns "Birthday Month" and "Birthday Day" have now been added to the Customer Export file.

Managing Repeat Pickups

Customers existing repeat pickups now show in the POS on the New Order Page when you add a new repeat order, giving you the option to delete the previous repeat pickup.

This now also allows you to add multiple repeat pickups for the same customer in a 7 day span.

Geofence Updates

The Following updates have been made for adding/adjusting the geofence of your routes;

• Geofence loads in a popup rather than a separate page. When you save the geofence you will no longer lose your place in the app page.
• When editing or viewing geofence, it will centre the map on the geofence and automatically change the zoom level based on geofence size.
• When editing geofence, it will show you the current geofence, and give you the option to move around the current one, rather than have to draw a new one from scratch. If you want to redraw, you can press the reset button then draw.
• Once you've drawn the geofence, you can still move the pointers around to fine tune the geofence.

To adjust your routes go to; Settings > Admin > App > Routes.