CleanCloud Updates

Print button in Plant Mode

If you have plant mode access, you can now print a full receipt from selected pages within it.

You will need to ensure that 'printer 1' is set up for plant.

Customer App Search Functionality

In the customer app, your customers can now search for products, without having to know which section they belong in.

When creating a new order, they can use the search bar functionality at the top of the page.

Parent product support in customer app

Parent products setup in your POS are now reflected within the customer app.

Click on a parent product will pop up options for the customer allowing them to select products within it.

MetalProggeti BAM (In Store)

You can now receive rack locations, after items have been loaded onto the conveyor.

This will enable you to see the rack location on the ready page in CleanCloud.

STC Pay Integration

CleanCloud is now integrated with STC Pay.

This will allow your customers to use the STC wallet in order to make payments for their orders.

Barcode duplicate check

We have now added a duplicate checker in order to avoid the same barcode being scanned twice to an order. If it is scanned twice, a message will pop up on the system.

API support for Parent/Child products

In our API documentation, there is now support for Parent and Child product set ups. This can be found under API > getProducts

Export Data for Multiple Stores

You can now export data for a set of multiple stores or any groups created within the system.

To do this, go to Settings > Metrics > Data Export.

Disable order edits and deletions

You can now prevent orders within a particular time frame from being edited or deleted. To do this you will need to go to Settings > Admin > Disable Order’s Edit and Deletion During the Selected Time Frame

Reprint Barcode Tags

You can now reprint your barcode tags on the Clean Page in the system.

Please note a barcode printer will need to be enable in order for this option to appear.

Fascard/LaundryCard reconnect station button

Should your connection expire on the system, you can now reconnect it.

To do this, go to Settings > Printers > Laundry Cards > Reconnect station.

Business Accounts Update

You can now add a variety of different settings to your business accounts that are created. This includes the following:

1. Set default payment method.
2. Set default price list (This will be automatically adjusted on a customer when assigning them to a business account)
3. Set default discount

In order to view these options go to Settings > Admin > Business accounts



View Driver Tips

You are now able to see the tips that need to be given to each driver for your store.

To view this, go to Settings > Metrics > Driver Statistics



Payment date on order details page

You can now view when a payment was taken including date, time and the attendant that took the payment, through order search history.

In order to view this go to Settings > Search > Orders

Once you have found the relevant order, you will find this information under 'Paid'

Customer App Updates

Full name prompt

The customer will now be asked to enter their full name when signing up in the app

Customer preferences selection now available in the app

Customer can now select their preferences within the app alongside the web booking tool.

Apple ID sign in

Customers can now also sign up using their Apple ID.

Push Notifications for iOS and Android

You can now send push notifications to your customers that use the iOS or Android customer app. You will need to purchase credits in order to send these out to your customers.

To do this, go to Settings > Admin > Notifications

Email All Customers about Contactless orders

You can now inform your customers if you are offering contactless orders in store.

To do this go to Settings > Admin > Store Settings

Select Active Products for a Price List

You can now select which products are active on a price list.

To do this go to Settings > Products and select the price list from the drop down menu. You then need to click on the blue pencil icon to edit the product, a pop up will appear with a switch to make the product active or inactivate.

Products will be active on a new price list as standard so you will need to deactivate them individually.

Improved Notification Controls

You now have much more control over your order notifications, you can adjust the settings by going to Settings > Admin > Notifications.

This now Includes:

• Choose which notifications are on and off
• Turn email reminders on and off

Print Order IDs and Rack Number from New Order Page

You can now print Order IDs and rack number from the New Order Page on receipt printer so staff have the information on paper when fetching orders from rack for customer collections.