Keep track of all new updates to CleanCloud
You will now be able to add a percentage discount for your customers’ first Pickup and Delivery Order.
Head to Settings > Admin > Pickup & Delivery > General Settings > First Order Discount (%)
There you will be able to enter any percentage amount; for example a 10% discount for all first orders for Pickup and Delivery that your customers place with you.
We now have a clear indicator for when your washers and dryers are scheduled soon for maintenance, are overdue, or all good and recently maintained through a color system.
Red = maintenance is overdue
Yellow = maintenance scheduled within the next 30 days
Green = all good and recently maintained
As you can see from the screenshot below both the washer and dryer are overdue for maintenance.
If a customer has been deleted you will now be able to reactivate this customer by heading to:
Settings > Admin > Admin Tools > View Deactivated Customers > Select Reactivate next to the customer you wish to bring back to the store and done.
You will now be able to export a PDF file for Revenue and Order reports.
Head to Settings > Metrics > Revenue or Orders and you will now see an Export PDF button on the right side of the screen.
Simply click Export PDF and one will be downloaded for the dates selected at the top right of your screen.
You will now have the ability to send a reminder email to the Admin about approaching maintenance for your washers and dryers.
Head to Settings > Workflow > Washers and Dryers > Scroll down to Send Reminder Email to Admin about Approaching Maintenance and select from the dropdown to either not send the notification or how many days before you would like it sent.
We have now released the 7.4 version of our Customer App & Web App. You can find a list of the updated features on this version below:
If Plant mode is activated on your account you can now add Plant specific permissions to your custom user roles.
These Custom Preset Roles will help speed up the process for creating new users with access to the relevant Plant permissions.
Head to Settings > Store Settings > Security > Add User Role
Select a Name
Select the Custom Permissions
Add
Now when adding a new User in the Roles dropdown you will see your newly created Role with the custom Permissions.
If you add or edit a locker location, you now have the ability to override a previously created route.
This will mean locker orders in the Driver App will be automatically assigned to that route instead of the route of the customer. This makes it much easier for your drivers to filter between locker orders they need to pick up and deliver vs pickup and delivery orders they need to pick up and deliver to the customer's address.
Head to Settings > Pickup And Delivery > Lockers > Add Locker or Edit an existing locker, then add the details for the locker location and select the route number you want the Locker location to override.
You can now send your customers to purchase a gift card using a Push Action through the app, through an Email in Marketing, or through our Promo Carousel.
For the Push notification action head to Settings > Marketing > Push. Create the title of the Push, a short message and select from the drop down Action > Gift Card.
To add the call to action to your emails head to Settings > Marketing > Emails. Create the subject, title, and email message. Select from the dropdown the Call to Action Button > Gift Card to add the call to action button to the email.
Please note that the call to action for both Push & Email also applies to Automated Campaigns you might want to send. However, automated campaigns is a feature that only customers of ours on a Grow subscription plan have access to.
For the Promo Carousel head to Settings > Admin > Discounts & Promos > Promo Carousel > Add Promo Carousel Slide.
Select from the dropdown Button Action > Gift Card adding the call to action to purchase one of your gift cards.
You will now have the ability to set an expiration date for your promo carousels that are displayed on the customer facing booking tool and customer app.
Head to Settings > Admin > Discounts & Promos > Promo Carousel. You will be able to add the expiration date to newly created promo carousels, if not you can apply this to existing ones by clicking on the edit pencil.
