CleanCloud Updates

Auto Charge orders

You can now auto charge customers within CleanCloud. The charge will take place when orders are being moved from the Clean to Ready page.

This will allow you to charge through the following options :

• For all unpaid order
• Only pickup and delivery orders with a saved card

This can be set through Settings > Admin > Payments > Auto Charge Saved Card When Order Cleaned

Review feature translations

The review feature now supports French, Italian and Spanish

Track folding in your Wash Dry Fold

We have a now added a folding section to the Machines and Wash Dry Fold page.

This can be enabled through Settings > Admin > Washers and Dryers > Track Folding of orders

You can also define the default action to be taken when the folding is complete.

Ask for Color, Brand Pattern options on Heat seal required popup

You can now add Colour, brand and pattern options on the Heat Seal Required setting.

In order to enable brand and pattern options you will need to do this in Settings > Admin > New Order Page

Payment pop up box

We have redesigned the pop up box at the time of payment.

MetalProgetti Barcode on Bagger

You can now send a custom barcode to the MetalProgetti bagger. This will print a barcode on the bagger label, which you will be able to scan with CleanCloud POS.

API Updates

We have updated our APIs. There is a new endpoint by which you can convert loyalty points to credit.

Filter by payment type

You can now filter by specific card payments within CleanCloud. This will allow you to see payments by Clearent (Saved Card) , Clearent (Terminal), PaymentSense, Stripe

This can be viewed via the following settings:

Settings > Search > Payments > Payment type

Product discounts

You can now set up discounts on a product level in the POS.

This will allow you to set up discounts for specific items/sections, during a specific time range and date range. You will also be able to select whether these discounts will apply to pickup and delivery and business accounts as well.

To set this up, you will need to go to Settings > Admin > Discounts > Product Discount Rules

Business price lists and discounts on repeat pickups

Business price lists and discounts will now be applied to repeat pick ups set up in the system.

Review Module

We have introduced a new review module that will allow your customers to leave a review on Google, Facebook or Yelp.

Customers will be sent an email, SMS or Push notification with a link, which will take them through to say if they had a positive experience or not.

Should they click 'Yes' they will be able to select the platform on which they want to leave a review. Should they select 'No' they can leave their review for you to look at internally and take the necessary action.

To change the settings for this feature you will need to go to Settings > Marketing > Reviews

Smart Search box

We have now introduced a smart search box to the POS.

You can search for any customer in the search bar in the top right hand corner. A pop up box will then appear which will show you information on the customer.

This includes -

• Orders on the clean page
• Orders on the ready page
• Customer discounts
• Customer loyalty points
• Creation of a new order

Wash and Fold updates

Auto mark orders as cleaned

There are now three different options to choose from when selecting the 'Empty Dryer' button. This can be edited in Settings->Admin->Washers and Dryers The options are as follows -

1) Don't mark order cleaned

2) Prompt for confirmation each time

3) Automatically mark order as cleaned

Automatically suggest machine ID when send to washer/dryer

You will no longer have to manually input a machine ID.the lowest available machine ID will be preselected and other machines are available in the dropdown.

Machines that are already in use will be shown at the bottom of the list should the user want to override.

Send multiple orders from Machine to Dryer on Machines Page

You can now batch select orders that are in the machine to send them to the dryers.

Email all customers about Pickup and Delivery

If you use the pickup and delivery feature, you can now send out an email to your customers to inform them that you offer this service.

To do this go to Settings > Pickup and Delivery > General Settings > Send Email to All Customers

Delete button on modify quantity

You can now delete an item from the basket on the new order page.

To do this, click on the pencil to edit the quantity of the item, a pop up box will then appear enabling you to click delete.

Button width

You can now adjust the width of the product buttons on the new order page.

To do this, you will need to go to Settings > Products > New Order Page > Product Button Width

You can select from, Narrow, Default and Wide.

Icons update

You can now add any sized image when uploading custom icons in CleanCloud.

These icons will automatically resize when uploading.

QuickSort full automation for 24/7 Kiosk

Full automation means staff can barcode scan the order receipt barcode, then scan the slot on the QuickSort conveyor. This will automatically update CleanCloud, assigning the Kiosk Slot, and it will update the order as cleaned (moving it to the READY page) and notify the customer. The customer notification will have the slot number and PIN, as well as their QR code. 

When customer picks up from the 24/7 Kiosk the order will automatically move from READY page to completed in CleanCloud.

Background colour on items

The background colour of items changes when hovering over them on the new order page.

Exempt upcharges from tax 3

Upcharges can now be exempt from tax 3 within the system.