CleanCloud Updates

Your drivers can now send messages directly to customers via the Driver App, while ensuring their phone number remains hidden. This is a quick and easy way to keep customers updated on the status of their orders.

To activate this feature, simply navigate to Settings > Admin > Pickup and Delivery > Driver App > and enable the 'Use CRM Messenger' toggle.

Note: Grow/Grow+ Only.

For detailed instructions and additional information, check out our guide: 'Driver App Messenger'.

Before, you could only print customer barcodes with receipt printers. But now, you've got the option to use label printers too. This comes in handy for sticking barcodes on items like laundry bags or loyalty cards.

For detailed instructions and additional information, check out our guide: 'Customer CRM'.

The next time you export an Orders (Sales) and Orders (Revenue) report, you'll notice a new column for section IDs. These IDs correspond to the sections you've created in your account, like laundry, dry cleaning, or others.

For detailed instructions and additional information, check out our guide: 'Data Export'.

When accessing the Metrics page, the default date range encompasses the entire day. However, if a single day is selected, a time picker will appear, allowing users to specify time intervals such as 2pm to 8pm.

📑 To learn more, visit the guide: 'Overview Page in Metrics'.

CleanCloud Pay terminal support tips for all countries (excluding Canada & Australia).

For detailed instructions and additional information, check out our guide: 'Which CleanCloud Pay terminal is best for you?'.

In our route planner, you now have the option to filter pickup and delivery routes based on the type of order, whether it’s from a business account or a customer account. This update gives you the ability to clearly differentiate and view specific orders.

Note: Grow/Grow+ Only.

For detailed instructions and additional information, check out our guide: 'Route Planner & Route Optimization'.

Now, our DoorDash integration reaches a maximum coverage area of 15 miles from your store address. 🚚📍

Availability: DoorDash integration is currently available in the US and Puerto Rico.

For more details, check out our comprehensive guide: 'DoorDash Service Costs'.

🚚 Driver App Optimizations: Grow and Grow+ customers can now opt for Google Maps or Route Pro in the Driver App or POS for efficient pick-up and delivery planning.

🗺️ Route Planner Enhancements: Enjoy several updates, including grouping orders by time slot, optimizing multiple routes simultaneously, and specifying vehicle engine types for deliveries.

⏰ Driver ETA Notifications: Route Pro now also sends Driver ETA to customers via 'Driver On Their Way Notifications' through email, SMS, and push notifications.

You now have the option to include item notes on garment tags, allowing you to document specific details like stains or damage associated with the tagged item. 🏷️🗒️

For detailed instructions and additional information, check out our guide: 'Garment Tags'.

Simplify your workflow by assigning orders seamlessly to washers, dryers, folding tables, or ironing tables. 👕🌀

🔄 Update: Upon completion of the dryer cycle, a green + button facilitates additional cycles if required.

For detailed insights, explore the guide in our helpdesk: 'Drag and Drop Machines Page'.