CleanCloud Updates

Customize locker instructions! When creating or editing locker locations, add specific instructions for each locker. Customers will see this info on the app/booking tool.

📑 To learn more, visit the guide: 'Lockers (Non-Integrated)'.

Export a comprehensive report outlining your machine's operations. Includes Order ID, process details, staff assignments, temperature, start and end times, and more.

📑 To learn more, visit the guide: 'Data Export'.

We have updated how timezones work in CleanCloud. ⏰🌐

Now you just need to set the closest timezone to your city once and you are done forever. There is no longer any need to change for daylight savings, and your historical data will be corrected.

To make sure you have the correct timezone set for your location go to Admin > Store Settings > Store Info and set your 'Timezone' in the dropdown.

It is ordered by continent so choose your city like America/New_York, Europe/London, Australia/Sydney or Asia/Dubai.

For detailed instructions and additional information, check out our guide: 'Timezone Configuration Guide'.

When notifying customers via SMS about their cleaned order, they can now access a payment link directly in the message to make payments online. 

Note: To use these online payment features, your account must be integrated with a payment system.

📑 To learn more, visit the guide: 'Digital Receipt Setup'.

Customers can now conveniently pay for their orders using a new payment link directly on their digital receipts. This speeds up the process, making it much more convenient.

📑 To learn more, visit the guide: 'Digital Receipt Setup'.

When using CleanCloud Pay, customers can now save their card details when adding them to pay for an order online. This allows for faster future payments, enhancing convenience and efficiency at checkout.

📑 To learn more, visit the guide: 'CleanCloud Pay Updates'.

The tipping solution is now available in all countries. Manual integration is required for Canada and Australia. Contact support for assistance.

📑 To learn more, visit the guide: 'Terminal Tipping on CleanCloud Pay'.

We've enhanced the Ready page with a new feature! In addition to sorting orders by type (In-store and Delivery) or specific routes, you can now filter specifically for Locker orders.

📑 To learn more, visit the guide: 'Order Filtering Features'.

With CleanCloud Pay and Clearent integration, you can now effortlessly view, edit, and remove customer saved cards directly from your POS system. Update customers' default cards and gain access to key card details such as the card's expiry date, card type, the last 4 digits of the card number, and the date the card was added as changing the customers default card.

For detailed instructions and additional information, check out our guide: 'CleanCloud Pay and Clearent Card Management'.

Another addition to our route planner is the ability to manually drag and rearrange the order of deliveries to better fit your day. This is a great option if you’d like to alter the existing route order.

Note: Grow/Grow+ Only.

For detailed instructions and additional information, check out our guide: 'Route Planner & Route Optimization'.