CleanCloud Updates

Keep track of all new updates to CleanCloud

1620 days ago

Mark invoice as unpaid

You can now mark invoices as unpaid, if they have been marked as paid.

This is an Admin feature and so only the admin users will have the ability to do this.

Should you want to mark an invoice as unpaid, you will need to go to Settings > Admin > Admin Tools > Undo Invoice Payment > Enter the invoice ID

1620 days ago

Business Account export

You can now export the information found in the Business Account section.

To do this you will need to go to Settings > Metrics > Data Export > Business Accounts.

1621 days ago

Print customer barcode using receipt printer

You can now print a customers barcode using the receipt printer.

This can be printed by going to the customers profile > Stats > Print Barcode

Each time this barcode is scanned, it will bring up the customer CRM.

1623 days ago

Customer App Updates - Driver Tracking

If you have push notifications enabled for driver tracking (Settings > Admin > Pickup and Delivery > Driver App > Send Push Notification to Customer When Driver On Their Way)

The customer will receive a push notification to their phone. Alongside this customers will also be able to track the driver location in the app via 'My Orders' On the relevant order they can click on 'Driver Location' and this will show them where the driver is and estimated time of delivery.

1624 days ago

Customer App Update - Skip Saturday and Sunday

You can now amend your service schedule so that Saturday and Sundays are not included in Pickup and Delivery day calculations.

This can be switched on/off in Settings > Admin > Pickup and Delivery > Pickup/Delivery Options > Skip Saturday in Hours Calculation/ Skip Sunday in Hours Calculation

1625 days ago

Customer App Update - Subscriptions

Customers can now delete subscriptions via the customer app, which will mean they no longer have to get in touch with the store in order to have a subscription removed.

To remove a subscription they will need to go to Profile > Subscriptioons > Select the relevant subscription and delete it.

1627 days ago

Repeat Pickup Tip

Customers can now leave a tip for all of their repeat pickups via the customer app.

Customers will need to select 'Repeat Pickup' when they go to book in their Pickup and or Delivery.

Please note that 'Let Customers Book Repeating Pickup Slots' will need to be enabled in your Pickup and Delivery settings under 'Pickup/Delivery options'

1627 days ago

Customer App Update

Customer can now view any photos attached to their order, in the order history section of the customer app.

In the app they would need to click 'View all orders' > Click on the relevant order and if there is a photo attached it will be under the notes section.

1628 days ago

Locker workflow update

If you run a locker workflow and a customer is signing up for the first time, you can now have the customer input their card details before submitting the locker order.

To toggle this on you will need to go to Settings > Admin > Pickup and Delivery > Payments > Require Customers to Add Credit Card Before They Can Place an Order

1629 days ago

Delete Order pop up

When deleting an order a pop up will now appear confirming the details of the order being deleted.

staff will also be asked to provide a reason for deleting the order.