CleanCloud Updates

You can now delete and view deleted messages in the POS by heading to the message box icon next to the i symbol in the top right corner of your screen. 

You will find a trash can icon next to the message allowing you to delete and another box that says view deleted taking you to any messages that have been deleted.

After performing a cash-up for your store you can now come back and see all the coins/notes that were in the previous cash-up.

Go to the ‘Declared Cash’ number highlighted in blue to be taken to see the Declared Cash Denominations. 

When weighing laundry products there is now a “Wet Weight” button.

If any of the bags being weighed was originally assigned as wet, then staff will be asked to reweigh before marking the order as cleaned.

You will now have the option to call your customer's second phone number just in case they happen to not answer the primary number on file. You will see two phone options at the top of the driver app when looking at a customer's order. 

You can now capture a secondary phone number for your customers to include a mobile number or business number for customers. You can add the secondary number when adding a new customer or editing an existing customer.

When a new pickup order is placed it will be highlighted in blue on your navigation bar with a blue circle until you visit the pickups page. This is to ensure that you do not miss any new pickup orders that come in.

You can add a re-weigh option on the Ready page when a customer comes to collect an order prompting your staff to re-weigh the laundry bags one more time to ensure the whole order is there.

You will be able to see the original weight and compare it to the current weight of the order.

To set this up go to Admin > Workflow > Ready Page > Prompt For Re-Weigh When Giving Order to Customer.

You will be able to re-weigh your orders after marking them as cleaned.

Set this up by going to Settings > Admin > Workflow > Cleaning Page > Prompt For Re-Weigh When Order Cleaned. Particularly useful to ensure you have the entire order after the cleaning process.

Now with the integrated CleanCloud Pay system, you can now offer a subscription-based service to your customers.

You can create subscriptions for your customers when they sign up through the customer app or the booking tool - this will guarantee ongoing revenue regardless of the customer's activity. 

In combination with CleanCloud Pay being able to take online payments, you can also receive a dedicated card terminal that integrates right with the POS system.

In this article, you will find the CleanCloud pay terminals we can offer you and in which region they are available in.