CleanCloud Updates

Driver App updates

Drivers can now take a photo through the Driver App on delivery of any order.

After the Driver has clicked Accept and Navigate and reach their delivery destination, there will be an option to 'Add Photo'

Once marked as delivered the photo will be sent as part of the delivery notification to the customer.

View total Laundry Bags on New Order page

You can now view the total number of Laundry Bags for an order from the New Order page.

This can be switched on and off via Settings > Admin > New Order Page > Show Always Visible Pieces & Bags Counter

New Columns in the Cleaning Page Metrics

We have now added two new columns for the Cleaning page Metrics. You can now see the following -

• Pieces
• $ Value

This can be found in Settings > Metrics > Cleaning

Product Import update

The Product Import tool has been updated to now include the column 'Inventory Stock Level'

If this field has a value input, this will then automatically create an inventory product.

Customer Import tool

The customer import tool now includes the following columns -

• Discount %
• Birthday Month
• Birthday Day

Mailchimp update

If you have Mailchimp integrated with CleanCloud, new users created in the customer app will now also be sent to Mailchimp.

Driver App updates

The location tracking for where the driver is has now been improved.

Driver ETA on tracking page

If the setting 'Track Driver Location' is switched on in Admin > Pickup and Delivery > Driver App

Customers can now view the drivers ETA when clicking on the driver location link when the driver is on their way to do a pickup or delivery.

Next bag feature

When selecting Laundry products within CleanCloud, if you have multiple bags, instead of having to click the laundry product again, you can now click 'Next bag'

Customer CRM popup

When clicking on the customer profile button or the edit button you will now see a centralized customer CRM popup.

This will allow you to see all of the following in one location for the customer:

• Order History
• Stats
• Ability to edit customer
• Payments
• Messages
• Scheduled Pickups

View who picked an order up

You can now view who has picked up an order on the Search page.

To do this go to Settings > Search > it will appear under the field 'Picked up'

Blue notification when a new Email or SMS is received

A blue notification can now appear when a customer sends in a new Email or SMS. This will show you who the message is from and show you a preview of the message, without the need for you to view the Inbox. If you click on the notification it will bring up the Messaging section of the Customer CRM.

This can be set on a station level and you can choose how long you would like the notification to appear for. This can be managed in Settings > Admin > Notifications > Show New Message Notifications/Show New Message Notification For

Additional Order Information

You can now view the following information for an order when clicking on the Order Summary on the Cleaning and Ready pages.

This includes -

- create date and time and who created

- cleaned date and time and how long it took

- how long order has been ready for

- payment date and time and who took payment

- if order edited and access to Edit history

Search for customers with Subscriptions

You can now search for customers with subscriptions in CleanCloud

To do this, you will need to go to Settings > Search > Select 'Customers' from the dropdown > You can then search by subscription using the dropdown under 'Subscriptions'

Driver App updates

We have added the following features to the Driver App.

• Ability to see if another driver has taken an order
• Ability to add Locker number and code in the app

Use max credit option

You can now switch on the option to use the max available credit for a customer when editing an unpaid order.

This setting can be switched on via Settings > Admin > New Order Page > Auto Apply Maximum Customer Credit When Editing Order

Serial Weight Scales

We now integrate with Serial Cable/Port Weight Scales like the Mettler Toledo BC60 in CleanCloud.

This can be set up in Settings > Printers > Weight Scales

Machines Import

You can now import your Washing Machines and Dryers into CleanCloud via CSV. This will help you get setup for Wash/Dry/Fold as quickly as possible.

The template can be downloaded via https://cleancloudapp.com/import and then re-uploaded via the same page.

Driver App updates

In the driver app, there is now a 'Clock in' and 'Clock out' feature.

When the driver logs in, using the menu button in the left hand corner, from the list they can click on the 'Clock in/Out' feature.

Barcode scanning via device camera

You can now scan barcodes using the camera on your device when logged into CleanCloud. For example you can use the camera on your smartphone to scan barcodes directly from CleanCloud.

This is particularly useful when barcode scanning for Assigning Orders to Racks, Assisted Assembly and Assigned Laundry Bags to Washers, Dryers and Folding. It can also be used to scan the customer's QR code from the iOS and Android customer app.