CleanCloud Updates

Keep track of all new updates to CleanCloud

759 days ago

Automate Report Generation with Report Export Scheduler

Enhance your report management with CleanCloud's Report Export Scheduler. 📆📊


Easily customize report types, set frequencies, and select recipients. Access this feature through Settings > Metrics > Data Export > Scheduled Report Exports > 'Schedule Report'. Once configured, your reports will be automatically delivered to your inbox.


To learn more, explore our guide: 'Report Export Scheduler'.

773 days ago

Cash Payment Discount

Introducing 'Cash Discounts' - Simplifying order processing!  💸🚀


Set a default cash discount percentage at Settings > Admin > Payments & Finances > Payments > 'Cash Discount (%)'. It automatically applies when the payment method is 'Cash'. Enhance your customer experience effortlessly!


For step-by-step instructions, explore our 'Cash Payment Discount' article.

802 days ago

Automatically select Release Form based on Products.

An Owner's Risk Release Form is an optional feature that you may add to your receipts, and it can be automatically attached to specific products. For further information, see this article. Creating Release Forms


To edit your product, navigate to Settings > Products > Edit > Release Form dropdown and choose the appropriate release form that you want attached to the product. 

806 days ago

Customer Source: Where did you find us?

It will now be possible for you to include information of where the customer found out about your business when you add them to the POS.


You can turn on the setting in Settings > Admin > Workflow > New Order Page > Optional Customer Fields > Toggle on 'Customer Source'


There will be a fresh set of options with some pre-installed defaults, like:

Google Search

Google Maps

Yelp

Facebook

Friend or Family


You can add or remove sources from the list above if you wish.


Then simply choose the relevant options from the newly available selection 'Customer Source' when adding a new customer from the New Order Page +.


809 days ago

Tips column in Metrics->Revenue page

The ability to view a tips column on the Revenue page in Metrics has recently been implemented.


Head to Settings > Metrics > Revenue > Toggle on Show Tips to add the column to the report. 

812 days ago

Discount % on Repeating Invoices

You can now add a discount percentage to invoices when you create a new Repeating Invoice. 


Head to Settings > Invoice > New Invoice > Select Repeating from the dropdown and apply the discount percentage.

816 days ago

Garment Summary Report

You will now have access to a Garment Summary Report from the Data Export section under Metrics. Giving you an exported file showing the breakdown of each Garment individually for each order. 


Head to Settings > Metrics > Data Export > Select from the dropdown Garment Summary.

819 days ago

Separate In-Store Minimum for Express Orders

You can now add a separate in-store minimum order amount for your Express orders ensuring those Express/Rush orders have their own minimum amount.


Head to Settings > Admin > Workflow > General Settings and scroll down to Minimum Order Amount Express ($)


821 days ago

Customer CSAT tracking upgrade to Reviews feature

If you wish to explore customer comments further, you can access a more comprehensive view of the feedback by navigating to Metrics > Reviews.


Within this section, you have the flexibility to sort the reviews based on specific criteria, including the period and the staff member responsible for servicing the order. This allows you to gather valuable insights and continually improve your service. Review Feature