CleanCloud Updates

Now you can share crucial updates with ease—no opt-in required.

When crafting a one-time Marketing message, you have the option to select the message type, which can be either Marketing or Informational Notification.

Informational Notifications simplifies the process of sharing crucial updates with all customers who meet the eligibility criteria, regardless of their marketing opt-in status. For instance, notifying customers on Route 7 about a canceled service becomes a straightforward task. Try it out and keep everyone in the loop effortlessly.

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The inbox has been completely redesigned to enhance your workflow and make customer communication seamless. Featuring a new tabbed design and brand-new actions, the updated inbox helps you effortlessly prioritize messages and respond faster than ever.

This update ensures you can focus on delivering exceptional customer service with a more intuitive and organized interface.

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The custom text on receipts that appears on printed versions will now also display on digital receipts. This ensures consistency and gives your customers all the information they need, no matter the format.

The Express Ready-By Date option now includes an hours setting in addition to days. Allowing you to set default ready-by times to 48 hours for regular orders and 24 hours for express orders, offering more precise control over turnaround times.

You can now see the invoice number directly when searching for orders on the search page. This enhancement makes it easier to quickly identify which invoice an order is assigned to, saving you time and improving efficiency.

Starting today, every edit to staff hours will be fully logged. You’ll have a complete history of changes and know exactly who made them, giving you greater transparency and control.

A new Edited icon will appear in the notes column of any edited shift. Click it to view the original data alongside the edits made and the person responsible for them.

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You can now easily reorder services displayed in your web booking tool and customer app!

1. Navigate to Settings → Admin → Pickup & Delivery → General Settings → Customer Order Flow.
2. Drag and drop services to adjust their display order.
3. Your updates are instantly applied for better organization and visibility.

Highlight key services or align with business priorities for an improved customer experience.

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Easily update your price lists in bulk! Select an existing price list, click Bulk Update Prices, choose the section(s) you want to adjust, and enter your desired multiplier.

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When printing a Cash-Up Reports, note and coin denominations along with their quantities are now clearly displayed. This makes it easier to verify totals and maintain accurate cash management. Simply head to Cash-Ups and click the printer icon for the day in question.

Enjoy smoother cash handling today!

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We’ve made it easier to send digital receipts for any order, whenever you need. Simply click the order information, once popped up, look for the new Send Receipt button. With a single click, you can choose to send the receipt via Email or SMS, and the customer will instantly receive a link to their digital receipt.

For quick access, there’s also a View Receipt button, allowing you to open the digital receipt directly in your browser. If needed, you can use your browser’s Print as PDF function to save a copy.

This update ensures your customers have quick and convenient access to their order details. 

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