Keep track of all new updates to CleanCloud
297 days ago
We’ve added the ability to print loyalty points on receipts!
Customers can now see how many points they’ve earned on a transaction and how many more they need to redeem for credit. This is a significant step towards greater transparency in our loyalty program.
297 days ago
The total discount amount from product discount rules now appears in a dedicated column on our orders export. This allows you, as a business owner, to more accurately track the discounts your customers receive from product discount rules.
298 days ago
One of our most requested features is here! You can now provide a reason for discounts within the customer CRM.
This ensures you know exactly why a discount is applied, improving staff accountability. This new addition is now compulsory, so staff must give a reason when applying a CRM discount.
298 days ago
We’ve revamped our tips export to offer more detailed tracking.
Two new columns now show which staff member marked an order as cleaned and who marked it as completed. This improvement ensures you can track every stage of the order process, helping you allocate tips more accurately.
301 days ago
We’ve introduced a new product discount rule type that allows you to set quantity-based discounts.
Apply a $X discount for every quantity threshold reached. For example, get $1 off for every 5 shirts purchased. So, if you buy 18 shirts, you’ll receive a $3 discount.
301 days ago
We’ve added options for making the delivery fee tax-exempt!
This works for all three taxes and is setup in Admin > Pickup and Delivery > General Settings. This feature currently works within the POS. If you edit or detail a Pickup and Delivery order created via the customer app, the system will correct the tax amount.
Native tax exemptions in the customer app coming soon.
302 days ago
We now support Star and Epson Linerless Label Printers for use with the Bags Out Tags.
This enhancement streamlines your labelling process, ensuring smooth and efficient bag management, all with sticky back labels.
Linerless Labels yield up to 60% more labels per roll than traditional die-cut labels. Repositionable thermal labels can stick to virtually any surface and can be removed easily and reapplied, leaving behind no residue, making this the perfect option for laundry bags.
302 days ago
We’re excited to introduce new marketing rules to help you target customers more effectively:
These rules provide you with more precise targeting options to enhance your marketing strategies.
302 days ago
You can now print the Today Summary Report directly to your receipt printer.
Initially available only from the Metrics page, we’ve added the ability to print it from the Cash Up page.
Note that users need the ‘Visibility of Revenue’ permission to print this report.
302 days ago
When store staff removes an order from the Quicksort Kiosk, the kiosk rack location is now automatically cleared from the rack information on the Ready page.
This ensures accurate and up-to-date tracking of order locations.
302 days ago
We now support the Sagacity Assembly Conveyor, which will appear as the same option as ADAC assembly since it uses the same protocol.
This integration ensures seamless operation and compatibility with your existing systems.
303 days ago
We’re excited to unveil our new Custom Price List Updater! This powerful tool allows you to easily import and edit pre-existing custom price lists, streamlining your pricing process like never before. This is accessible via our Import Portal and joins a long list of Importable Data.
309 days ago
An exciting update to make ordering in large quantities easier for customers.
We’ve released an update for the CleanCloud Customer app, enabling customers to type in their quantity instead of repeatedly tapping +/- . To use this feature, customers need to tap and hold the product they wish to select, and the quantity input field will appear. They can then type in the desired quantity and click save.
309 days ago
Links sent via the POS are now clickable within the Web Booking tool and Customer App. This enhancement improves communication with your customers, making it easier for them to access information and services
312 days ago
Our boosted product discount rules now appear on both digital and physical receipts. With more customers using these discounts, we’ve added this feature to ensure your customers can easily see their savings on every purchase.
312 days ago
We’ve added a new Locker type called ‘Drop Location’.
We’ve added a new locker type called ‘Drop Location,’ making the order process even easier! Customers no longer need to provide a locker number when creating an order.
This feature is now available on our Web Booking Tool, iOS, and Android App. All that's required is a quick update from their respective app stores.
312 days ago
We’ve added the word ‘Express’ to receipts to indicate when an order is expedited. To customize this, navigate to receipt printer settings within hardware and select customer copy under font sizes.
316 days ago
All photos uploaded from our POS new order page will be double the previous resolution, enhancing photo quality and overall experience.
319 days ago
Updating your prices within price lists just got easier and more effortless.
Now, editing prices is as simple as tapping on your old price, entering the new one, and pressing enter. This streamlined process saves you time and ensures your pricing is always up to date with minimal effort.
This change takes place on our products page and applies to both the default and custom Price Lists.
📑 To learn more, visit our Help Centre: Editing Products and Prices
325 days ago
We’re excited to announce several major enhancements to our plant mode, aimed at providing greater flexibility, efficiency, and tracking capabilities. We've made a brand new help article explaining all the changes and what's new!
📑 To read about our changes, visit our Help Centre: Plant Mode Updates