↩️ Made a Mistake? Undo It

Charged the wrong payment? You can now undo it.

If someone picks the wrong payment method, you no longer need a refund, you can undo the payment straight from the order, and the undo is saved in the order's timeline, so there's always a clear record of what happened and when.

There's nothing to turn on. Open the order, select ⋯ and choose Undo Payment, then take the payment again the right way. If a cash discount was applied to the order, CleanCloud will ask you to refund it instead.

How to undo a payment →