Keep track of all new updates to CleanCloud
You can now vend to any FasCard-connected washer or dryer straight from the Machines Page in CleanCloud.
⚙️ Heads up: Your FasCard account needs the right permissions, reach out to support for us to double check for you.
No more swiping, fumbling, or hunting for the right machine.
Garment tags just got a little smarter. If you’re using Lots, you’ll now see the piece number displayed alongside the lot number; formatted like [4–45] for piece 45 in Lot 4.
This makes it easier to track exactly where each item sits within a lot, especially in large batches.
We’ve added a new option when creating invoices, you can now choose to generate invoices based on the order’s completed / delivered date, alongside our existing options.
It’s a small tweak that gives you more control over how and when invoices are created.
Want to run a subscription that feels more like a reward? Now you can.
You can now build plans that give customers store credit with every billing cycle “Pay $20, get $30 to spend.” Great for building loyalty, and even better for repeat revenue.
On top of that, customers can now use their existing credit towards subscription payments. Whether they’ve earned it through referrals, promos, or top-ups.
Flexible, customer-friendly, and built to grow with your business.
Chargebacks happen… and now with CleanCloud Pay you’ve got the tools to handle them, straight from your POS.
With the new Dispute Management tool, you can easily:
Stay informed. Respond quickly. Protect your revenue.
The Marketing Tool now supports %REFERRAL_CODE%, so you can send emails with each customer’s unique referral code baked right in.
No more generic links; just personal, trackable, shareable codes that make it easier for customers to spread the word (and earn rewards).
One tag, endless growth.
Picking up orders just got a whole lot smoother. Now, drivers can easily enter the number of bags when collecting laundry, keeping everything tracked perfectly.
And if you’re rolling with a portable printer, the app takes one more thing off your plate by auto-printing the Bags In tags the moment you pick up.
It’s all about making your route quicker and your job easier. Clean, simple, and ready to roll.
Missed the live session? No worries — our latest Feature Updates Webinar is now available to watch on demand! 🎉
🎙️ Join Giuseppe, George, and David as they walk you through some of the most exciting new updates to CleanCloud, including:
💡 For more tips and feature breakdowns, check out our Help Desk.
Working with customer data? We’ve added a new getBusinessAccounts API endpoint to help.
When using getCustomer, you’ll often get a business ID; now, with this new endpoint, you can easily match that to the business account name.
Perfect for integrations, exports, or custom tools that need better visibility into your B2B customers.
We’ve updated how referral credit works — and it’s based on your feedback.
When a new customer signs up online using a referral code (via the app or web booking tool), the referrer only receives credit once that first order has been cleaned.
However, If staff apply the referral code in the POS, the reward still gets given instantly.
More secure. More fair. Still rewarding.
